Once you have placed an order, Sarah will contact you directly to discuss your order in detail. This will involve ensuring you have ordered the correct size and discussing any amendments you may like.
We'll then begin lovingly making your dress(es) in London. Once made and the garments have passed our quality assurance process, we will package your order and post it to your delivery address via next-working day tracked and signed for postage.
For delivery within the UK, please allow upto 4 weeks.
Orders may take longer to be fulfilled over the Christmas period.
If you require a faster delivery then please contact us and we may be able to provide an expedited made-to-order service. Please be aware there may be a 30% surcharge on your order depending on how quickly you require the garment.
Yes but please contact us via our Contact page before placing an order.
Please be aware that you will be liable for any customs and import charges that may be applicable in your country.
We send all our dresses via Royal Mail special delivery tracked and signed for.
UK delivery prices:
- Orders under £500 - £6.95
- Orders over £500 - Free
Orders delivered outside the UK
- £19.95 per order
All our garments are made-to-order so we are not in the position to offer returns. If you are worried about ordering the incorrect size then worry not - either contact us and Sarah will discuss sizing with you prior to ordering (you can even visit us to try on dresses) or we can post out a dress or dresses to you to try on before you buy.
We do offer a bespoke service. This entails taking one of our existing styles and making slight design amendments, using different colours or fabric bases as required.
This is a premium service with added cost and is quoted on a case-by-case basis.
Please note that bespoke items are non-returnable and cannot be refunded.
Please contact us and we will be happy to discuss your requirements.
Please contact us and we will be happy to assist you with any questions you may have.