Once you have placed an order, we will begin lovingly making your dress in London. Once your dress has been made and has passed our quality assurance process, we will package your order and post it to your delivery address via next-working day tracked postage.
For delivery within the UK, please allow upto 6 weeks.
Orders may take longer to be fulfilled over the Christmas period.
If you require a faster delivery than 6 weeks then please contact us and we may be able to provide an expedited made-to-order service. Please be aware there may be a 30% surcharge on your order depending on how quickly you require the garment.
Yes but please contact us via our Contact page before placing an order.
Please be aware that you will be liable for any customs and import charges that may be applicable in your country.
We send all our dresses via Royal Mail special delivery tracked and signed for.
UK delivery prices:
- Orders under £500 - £6.95
- Orders over £500 - Free
Orders delivered outside the UK
- £19.95 per order
We always aim to ensure our customers love our garments, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
You have 14 days from receipt of your order to let us know that you wish to return your items.
We do offer a bespoke service. This entails taking one of our existing styles and making slight design amendments, using different colours or fabric bases as required.
This is a premium service with added cost and is quoted on a case-by-case basis.
Please note that bespoke items are non-returnable and cannot be refunded.
Please contact us and we will be happy to discuss your requirements.
Please contact us and we will be happy to assist you with any questions you may have.